General statement
Ivory rent a car Ltd (Company No. ΗΕ 230598, Georgiou A 125 Mesogios Complex Shop 1, Germasogeia 4046, Limassol, Cyprus) (hereinafter “Ivory Rent a Car” or “We”, “Our”, “Us”) is the controller and responsible for your personal data. Ivory Rent a Car takes all necessary measures to collect and process personal data in accordance with the General Data Protection Regulation (EU) 679/2016 (hereinafter “GDPR”) and other applicable national and European legislation. We take all the necessary organizational and technical measures required to ensure the security, availability and validity of our customers’ and partners’ data.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise process your personal data through your use of our website.
What are our contact details?
If You have any question associated with this Privacy Policy You may contact us in the following ways:
Email address:
ivoryrentacar@gmail.com
Telephone Nr.: +35725370111
Postal address: Georgiou A 125 Mesogios Complex Shop 1, Germasogeia 4046, Limassol, Cyprus
The personal data we collect about you
The term “personal data” refers to information of natural persons, such as indicative name, postal address, e-mail address, contact telephone number, etc., which identify or can identify you, hereinafter “Personal Data or Data”.
We collect, use and store personal data from you when you register on our site, place a booking order (online on our website or locally), subscribe to our newsletter or fill out a form. You may, however, visit our site anonymously.
In the purposes of the commercial activity of our company, we may collect the following Personal Data of our customers, protentional customers and partners:
- Identity Data: ID/Passport information, driving license information, full name, username or similar identifier, nationality, date of birth and gender;
- Your Personal Contact Data: home address, local address, email address and telephone numbers;
- Details of financial transactions, such as bank account numbers, debit or credit card details;
- There is the possibility of installing GPS systems in our vehicles, which are only activated in cases of theft of the vehicle;
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website;
- Account Profile Data: includes your username and password, orders or requests for services made by you, preferences and feedback;
- User Interaction Data: includes information about how you use our website, products and services;
- Information collected from the use of cookies in your browser on our website.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How we use your personal data
We take your privacy seriously and will only use your personal information in accordance with our Personal Data Protection Policy, in order to communicate with you about our services and to improve the quality of our services and proceed with Our services, we will use Your Personal data for:
- to fulfil and comply with our contractual obligations;
- fulfilment of legal obligations of our company, such as recording in our accounting books, fulfilment of tax and other legal obligations;
- managing our customers and suppliers and ensuring the smooth running of our company and the proper service and processing of customer and supplier requests;
- to safeguard our legitimate interests, to the extent that processing does not violate the superior legitimate interests of the subjects, such as for example the management of our customers and suppliers to ensure their proper service, the protection of our vehicles and other assets, the maintenance of data to defend our company against legal claims, assertion of claims, as well as documentation in case of administrative and similar nature checks of our counterparties and processing for credit insurance purposes;
- your consent, for example in the event that our company communicates to your updates about new products, offers, discounts and other promotional activities. In such a case, you will always have the possibility to immediately, easily and inexpensively withdraw your consent, as a result of which any sending of such material will immediately stop.
Cookies
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser''''s Help menu to learn the correct way to modify your cookies.
Google Analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (
https://www.google.com/analytics/terms/us.html) and the Google Privacy Policy (
https://policies.google.com/privacy) disabling cookies on your browser.
How long we keep your information
Your information will be kept only for as long as required to fulfil the purposes for which it was collected. Your basic personal data (name, address, contact details) will be kept as long as required under Cyprus tax law after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Your rights
Any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us at:
https://www.ivoryrentacar.com/contact
In the event that you wish to complain about how we have handled your personal data, please contact Us:
ivoryrentacar@gmail.com
or in writing at:
Georgiou A 125 Mesogios Complex Shop 1, Germasogeia 4046, Limassol, Cyprus.
We will then look into your complaint and work with you to resolve the matter.
If you feel that your personal data has not been handled appropriately according to the law, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection, which may be contacted at:
Tel: +357 22818456
Fax: +357 22304565
Email:
commissioner@dataprotection.gov.cy
We would however, appreciate the chance to deal with your concerns before you approach the Commissioner so please contact us in the first instance.
We also note that you will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
Furthermore, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.